Workstations

·         Hardware error testing and repair

·         Software error testing and repair

·         Application training and support

·         Application updates and patch management

·         Anti-virus management and monitoring

·         Virus and Spyware removal

·         Windows updates and patch management

·         New software deployment and documentation

·         New system setup and configuration

Servers

·         Hardware error testing and repair

·         Software error testing and repair

·         Application training and support

·         Application updates and patch management

·         Anti-virus management and monitoring

·         SQL database installation and maintenance

·         SQL replication configuration and management

·         Exchange installation and configuration

·         Windows updates and patch management

·         Active Directory configuration and management

·         Permission and file system management

·         DFS file replication and configuration

·         New software deployment and documentation

·         Offsite backup installation and management

·         SPAM filtering and email archiving

·         New user setup and security configuration

Network

·         Router installation and management

·         Firewall configuration and management

·         Performance monitoring and capacity planning

·         Wireless configuration and security

·         Deep packet inspection and QOS management

·         Virtual LAN configuration

·         DNS and DHCP configuration and management

·         Remote Access and secure VPN configuration and management

·         Co-located and remote site replication

·         Domain registration and record management

·         Employee Internet Management Services

·         Internet usage monitoring and filtering

 

Other service

·         System cleaning and certificate of destruction

·         Blackberry Enterprise server installation and configuration

·         Full network and asset auditing

·         Security monitoring and audits

·         PDA and smartphone configuration and support (iPhone, Blackberry, Android, and Palm)

·         Printer configuration and error testing

·         RightFax installation and management

·         InStar and DocStar configuration and management

·         Time Matters installation and support

·         HotDocs installation and configuration

·         HotDocs template development and training

·         PCLaw installation and support

·         TimeSlips installation and support

·         TABS installation and support

·         GFI Mail Essentials installation and support

·         Barracuda installation and support

·         SharePoint installation, support and custom development

·         Citrix XenApp installation and support